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Merrell Benco Insurance is open to assist you by phone or text at 845-796-1500; however due to the COVID-19 situation our offices are currently closed to visitors.

We have continued to monitor the news and direction from the CDC and other government officials regarding COVID-19. Based on guidance from government officials, our own common sense, and an abundance of caution and care for our customers and team, we have decided to close our offices to all visitors until further notice as a precautionary, safeguarding measure.

HOWEVER, our agency remains open to assist you by email, online and by phone. We will continue to work diligently to minimize disruptions and address your needs. If you have difficulty contacting our office, we encourage you to utilize your individual carriers website in order to make payments or process a claim.

With our office closed to the public, this necessitates this other temporary change:

  • Cash Payments Discontinued – With the closure of our offices to public visitors, we are unable to accept cash payments. Please contact us to discuss payment options if you need assistance.
  • Please contact your Merrell Benco Insurance representative for assistance at 845-796-1500 or email

Thank you for your patience as we all work together during this time to safeguard ourselves, our families, our customers, our coworkers, and our neighbors. The COVID-19 situation is continually changing and may require other precautionary measures.

We look forward to the resolution of this crisis and resuming business as usual.